Terms of service

Glamaxx Group s.r.o., having its seat at Krkonošská 1511/5, Vinohrady, 120 00 Prague 2, Czech Republic, Identification number 230 34 670, VAT number CZ23034670, e-mail address  info@glamaxx.com, Czech Republic Company PEC address  ge2pjkd, as the commercial company registered under the law of Czech Republic, listed in the  commercial register of the Czech Republic held by the Metropolitan court in Prague, under the file  number C 420304 (herein after referred to as the “Company”). The Company is the owner and  operator of the website www.glamaxx.com (hereinafter referred to as the “Website”), in which it  offers an "e-commerce" platform for the sale of clothing; by using the Website, the user – which  is anybody who will enter into the Website with a purpose of using the services provided by the  Company (hereinafter referred to as the “User”) accepts the following terms and conditions  (hereinafter referred to as the "Terms") and agrees to abide by them; the Terms may be subject to  change and/or update; it is therefore the User's responsibility to review the Terms each time he/she  accesses the Website. 

GDPR Cookies policy: 

The new GDPR policies are active in the Company online store. To opt-in or opt-out from cookies  and to learn more see our Cookies Policy. 

Purchases: 

Users' purchase proposals are subject to express acceptance by the Company, via e-mail and/or  obtainable from viewing the order confirmation page on the Website. 

The Company may change the price of the products and any shipping costs at any time, such  changes will be effective only for contracts to be entered into and will not affect the contracts  concluded before the change. 

The sale prices of the products are inclusive of VAT; any other taxes and/or shipping costs borne  by the User will be indicated before confirmation. The Company reserves the right to offer  discounts and promotions throughout the year. 

Payment for the products must be made by the methods indicated on the Website at the time of purchase. 

The descriptions and presentations of the products for sale on the Website may contain errors  and/or there may be minor differences between the product represented on the Website and the  actual product; the User, by placing an order, implicitly declares that he/she is aware of the above  as well as of the fact that the photographs of the Products on the Website are only representative  and do not constitute a contractual element.

Conclusion of contract: 

The contract entered into through the Website will be considered concluded when the User  receives, by e-mail and/or by viewing a page on the Website, formal confirmation of the order  submitted in electronic form; 

the contract shall be deemed to have been concluded in the place where the Company’s registered  office is located, which is the territory of Czech Republic. 

Methods of payment: 

Orders placed on the Website may be paid by credit card or Paypal; the User must choose the  payment method at checkout, in the section of the Website; for each payment, and with the  shipment of the goods, the Company will issue a "consideration" or an invoice in case the User is  a company or where it is a private individual; in case it is requested by the User; these documents  will be forwarded by e-mail to the User at the time of issuance; no changes to the tax data may be  made after the invoice is issued. 

With regard to payment by credit card and Paypal, the amount will be charged to the User's account  when the "buy now" button is clicked; credit card information will be requested at the time of  payment and via a secure connection that no User will be able to access; payment by credit card  will be made through the online payment system and the User will guarantee that he/she is enabled  to use the credit card or his/her PayPal account to pay for the order; the Company may charge  additional fees for the use of one of these payment methods. 

Payments 

The prices of the products indicated on the Website include VAT and are expressed in Euros and  Czech Crowns. 

The price that is charged to the User as a buyer exactly as stated on the order confirmation, which  is sent by e-mail from the Company immediately after the order is placed. 

This price inclusive of packaging. Shipping costs, on the other hand, will not be included in the  price of the product, subject to special exceptions for promotions that provide free shipping, but  in that case the offer will be well specified. Normally, however, the costs attributable to the  shipment of products will be expressly indicated in the order confirmation sent to the user, with a  separate entry of the User and will be calculated according to the place of delivery and the desired  timing. 

The Company reserves the right to change the prices published on the Website at any time. In all  cases, the price of the products, subject to availability, will always be charged according to the rate  indicated on the Website at the time of registration and submission of the order, except in the case  of errors in the price of the products: in these cases Company will promptly inform the User in the  position of buyer, following such communication will be given the right to reconfirm his order at  the correct amount or otherwise to cancel it with relative and full refund.

For specific areas and Non-EU countries, shipments may be delayed due to customs blocks.  Delivery times quoted do not take into account such blockages. The Company shall not be in any  case responsible for blockages due to payment of customs duties as each country has its own  import/export trade regulations. Customs duties are levied by the individual country's customs  office, so the Company is unable to provide and prevent the relevant amounts, please contact your  country's customs office for more information. The payment of these import taxes at the sole  expense of the customer, who must pay the relevant amount at the time of delivery. If the customer  is unwilling to pay these charges, the shipment cannot be delivered and will be returned to the  sender by charging the customer return shipping charges. The Company cannot refund any amount  related to customs duties or import taxes. 

Insertion and confirmation of order
To place a purchase order, the User will simply choose from the various products available the  ones they want by clicking on the "add to cart" button. 

Once all desired products have been selected, to proceed with placing the order, Users will need to  click on the checkout button in the electronic shopping cart. 

At this point, the User will be asked to identify him/herself: if he/she is already registered on the  Website, it will be enough to enter his/her e-mail and password; otherwise, the User may choose  to register at that time or even place his/her order without registering on the Website. The User  understands that entering his/her username constitutes proof of his/her identity and consent to  voluntarily accept the Terms. 

In case of new registration, the User agrees to complete the registration form on the Website and  declares that the data communicated and registered on the Website are accurate and constitute  proof of his/her identity. 

In all cases in order to complete the order, the User must absolutely proceed with all the steps  listed in this paragraph. 

The Company reserves the right to cancel any order that deems to be fraudulent or at such risk or  deemed to be false. 

To validate:
It is not possible to place and process orders by indicating a P.O. box as the delivery address. When making purchases, the User must enter credit card details or log in to their PayPal account. 

Orders are only validated after you enter your valid credit card information or after you have  authorized your request through your PayPal account.

The contract of sale between the User in position of buyer and the Company shall be deemed to  be concluded by the Company’s acceptance, even if only partial, of the order, which, however,  reserves the right, at its sole discretion, to accept the order. The acceptance of the order shall be  deemed tacit in the absence of any communication of any kind forwarded to the User by any means. 

It is not possible to impute any contractual or extra-contractual liability for direct or indirect  damages to persons and/or property, which have been caused by the non-acceptance, even partial,  of an order, nor to claim damages or indemnity in this respect. 

Once the User in position of a buyer has validated his order and given provision for the relevant  payment, he will be able to check on the Website the summary of his order and its unique code  that distinguishes it. He will also receive, at the email address provided by him, the receipt (or  confirmation) of his order and all related communications, such as shipping and tracking number,  if any. 

Right of Withdrawal:
The User may withdraw from the contract with the Company without giving any reason and  without penalty within 14 days of receipt of the products by returning the goods in the state in  which he received them and in the original package. 

The right of withdrawal may be exercised by written notice sent to the Company by e-mail indicted  in the initial article hereof above, no later than the aforementioned 14-day period. 

The User must return the Product within 14 days from the day on which he or she has given notice  of withdrawal from the contract with the Company; the costs of return and liability for the Product  shall be borne by the User. For detailed information please check the Company Return Policy on  the Website. 

The User will also be liable for any diminution in the value of the goods resulting from handling  the goods other than what is necessary to establish their nature, characteristics and/or operation. 

Privacy Policy:
The protection and processing of personal data is carried out in compliance with the Law of the  Czech Republic and EU Law and in accordance with the privacy policy, which you are invited to  view on the Website. 

Intellectual property, software and content:
The intellectual property rights in all content made available on or through this Website are and  shall remain the property of the Company and/or its eventual licensors and are protected by  applicable Copyright Laws and Treaties; any User may store, print and view the content provided  for personal use only; may not publish, modify, distribute or reproduce it, in any format,  any content or copies of the content provided or appearing on this Website, nor any of this content  may be used in connection with any business or commercial enterprise.

The Website www.glamaxx.com is the property of the Company; no license and/or permission  is granted for the content and intellectual property used by the Company on the Website. 

Disclaimer of Warranty
Users agree that the use of the Website or services is solely at their own risk. User agrees that such  service is provided on an “as is” and “as available” basis. The Company disclaims all warranties of  any kind, whether express or implied, in accordance with applicable laws, including but not limited  to the implied warranties of merchantability, fitness for a particular purpose and non-infringement.  The Company makes no warranty that the Website will meet Users requirements, or that the  Website will be uninterrupted, timely, secure, or error-free; nor the Company does not make any  warranty as to the results that may be obtained from the use of the Website or as to the accuracy  or reliability of any information obtained through the Website or that defects in the service will be  corrected. User understands and agrees that any material and/or data downloaded or otherwise  obtained through the use of Website is done at his or her own discretion and risk and that he or  she will be solely responsible for any damage to the computer system or loss of data that results  from the download of such material and/or data.  

Limitation of liability
To the fullest extent permitted by applicable law, the Company or its eventual affiliates, officers,  directors, employees, agents, suppliers or licensors, in no event will be liable to any person for (a):  any indirect, incidental, special, punitive, cover or consequential damages (including, without  limitation, damages for lost profits, revenue, sales, goodwill, use or content, impact on business,  business interruption, loss of anticipated savings, loss of business opportunity) however caused,  under any theory of liability, including, without limitation, contract, tort, warranty, breach of  statutory duty, negligence or otherwise, even if the Company has been advised as to the possibility  of such damages or could have foreseen such damages. To the maximum extent permitted by  applicable law, the aggregate liability of the Company and its eventual affiliates, officers, employees,  agents, suppliers and licensors, relating to the services will be limited in every single relation with  its Users.  

Invalidity:
If any part of this Terms is invalid (including any provision in which the Company’s liability to the  User is excluded), the effectiveness of any other part will not be affected and will remain in full  force and effect. 

Changes and Amendments 
The Company reserves the right to modify this Terms or its policies relating to the Website or  Services at any time, effective upon posting of an updated version of this Terms on the Website.  When the Company will revise the updated date at the bottom of these Terms. Continued use of  the Website after any such changes shall constitute User’s consent to such changes.

Acceptance of these Terms
User acknowledges that have read this Terms and agrees to all its terms and conditions. By using  the Website or its Services User agrees to be bound by this Terms. If User does not agree to abide  by the terms of this document, is not authorized to use or access the Website and its Services. 

Applicable law and jurisdiction
These Terms and all disputes regarding contractual relationship, its interpretation and/or validity  are subject to the Law of the Czech Republic and to the exclusive jurisdiction of the competent  Judicial Authority of the competent court.  

In Prague on 2nd October 2025 

Glamaxx Group s.r.o.